Refund policy

Thank you for shopping with us! We strive to provide the best service and products to our customers. In the event that you are not satisfied with your purchase, please review our return and refund policy below:

Refund Eligibility

• Damaged or Defective Items:
  • If you receive a damaged or defective product, you are eligible for a replacement or refund within 14 days of delivery.
  • To process your request, please provide a high-quality image or video of the damage or defect.

Replacement Orders

• Damaged or Defective Products:
  • Once we receive the required image or video evidence, we will issue a replacement product to be shipped.

How to Request a Refund or Replacement

1. Contact our customer service team with your order number and details of the issue at [email protected].
2. For damaged or defective items, attach high-quality images or videos of the damage or defect.
3. Our team will review your request and respond within 3-5 business days.

Contact Us

If you have any questions or need further assistance, please contact our customer service team at [email protected].

Thank you for your understanding and cooperation.